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Finding Care

Get access to the care you need from a large network of providers you trust. Plus, you have options to get care from the comfort of your home.

Doctors and Hospitals

With a strong provider network that continues to grow, it’s fast and easy to find a doctor you trust.

Check the Washington Department of Health web site to find information on any professional disciplinary actions.

Find a Doctor or Hospital

Virtual Visits

Talk to a board certified doctor or counselor by secure video through, 24/7.

Virtual Primary Care

You can also talk with a primary care provider virtually for routine wellness visits, preventive care and chronic care. Get unlimited visits at no additional cost. For questions and enrollment, call (888) 912-0904.

Schedule Virtual Visit


Plans with pharmacy coverage built in help you save with special programs made for you. Plus, you get access to in-person and mail-order pharmacy options.

Find a Pharmacy Find a Medicare Pharmacy

Nurse Advice Line

Get 24/7 answers to your health questions, like whether you need to set up an appointment or see a doctor right away. Just call the Nurse Advice Line number on the back of your ID card. In an emergency, call 911.

Know Where to Go

Your plan is made with plenty of options for different situations based on how severe your condition is, where you are and other factors. And you sometimes have multiple options for a specific condition.

Virtual Visits

  • Acne.
  • Allergies.
  • Behavioral health.
  • Cold or flu symptoms.
  • Ear problems.
  • Insect bites.
  • Nausea, vomiting or diarrhea.
  • Pink eye.
  • Rash.

Urgent Care

  • Cold or flu symptoms.
  • Dizziness.
  • Ear problems.
  • Insect bites.
  • Minor falls.
  • Nausea, vomiting or diarrhea.
  • Pink eye.
  • Simple cuts.
  • Sore throat.

Emergency Department

  • Chest pain.
  • Head, neck or back injuries.
  • Bad cuts.
  • Bad burns.
  • Severely broken bones.
  • Severe pain.
  • Shortness of breath.
  • Significant injury or blood loss.
  • Stroke symptoms.

These are examples, not complete lists. If you think your condition is a life-threatening emergency, call 911 or go to the nearest ER. Then, after you’ve received treatment, contact your primary care provider and us. This will help us coordinate your care after your visit.

Managing Your Plan

Get instant access to the plan information you need.

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