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Whether you’re already a member or shopping for a plan, we’re here to help you. Plus, we have resources for brokers, employer groups and providers too.

Mailing Address
Health Alliance
3310 Fields South Dr.
Champaign, IL 61822

If you are mailing us your premium payment, please mail to:

Health Alliance
9865 Reliable Parkway
Chicago, IL 60868

Health Alliance Northwest
7728 Solution Center
Chicago, IL 60677

Visit Us
Health Alliance Connections
3301 Fields South Dr., #105
Champaign, IL 61822
Office Hours: 8:30 a.m. to 4:30 p.m.



Bought Your Own Plan
(866) 247-3296 (TTY 711)
(877) 750-3517 (TTY 711)

Covered Through Work
(800) 851-3379 (TTY 711)
(866) 247-3296 (TTY 711)
(877) 750-3515 (TTY 711)

Looking to Buy a Plan
(877) 686-1168 (TTY 711)
(877) 561-1527 (TTY 711)

Call daily from 8 a.m. to 8 p.m. local time. Voicemail is used on holidays and weekends, April 1 to September 30.

Request Information

Employer Group Administrators

(800) 851-3379, ext. 28151

Employer Group Resources
Find forms and resources, employer group flashes, important announcements and more to make managing your group’s plan easy.

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You may also email your client consultant directly.

Broker Resources
Find frequently used forms and resources, broker flashes and important announcements to help you sell our plans and work with your customers.

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(800) 965-4022, option 1

Provider Resources
Find important forms and resources, the Informed newsletter, Coding Counts posts, important announcements and more to better work with us as you care for your patients.

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Finding a Plan

You deserve coverage that fits your lifestyle, so we offer plans made for your needs.

Shop Plans

Finding Care

Your plan is made to give you access to the care you need from a large network of providers you trust. Plus, you have options to get care from the comfort of your home.

Find Care

Using Your Benefits

Stay in the know with secure, instant access to the plan information you need, when you need it. Create an account or log in to start accessing account details, virtual visits and lots more. You can also download the MyChart app for access to your Hally® account on the go.

Learn More